Snapchat, the darling of Silicon Valley, is the Bermuda Triangle of apps. People over 30, I want you to know you are not alone. You work hard, you have kids, you have a dog that needs walking and a garden that needs weeding, you might even be trying to squeeze in some seated meditation you dont have time to figure out an ephemeral messaging service whose user interface is composed mostly of runes and hieroglyphs.
This app comes in at number 45 on Mashable’s list of 100 greatest iPhone apps of all time. The “design was confusing and not intuitive at all — and offered little guidance for newcomers,” our tech team writes. Yes, Snapchat meant to do it. That doesn’t make it OK.
The “Stories” section has a title, with Mashable’s “Discover” icon under it, but none of our “stories” are there. I know this because our chief Snapchat artist was at the Star Wars: The Force Awakens premiere in Los Angeles on Monday, but I couldn’t figure out how to see our snaps of Harrison Ford and Oscar Isaac. Now it’s over 24 hours later and it’s too late. They’re gone, I’m told. I’ll never see them.
Also, there’s a countdown clock in the upper right-hand corner when you look at a “snap,” as the youth say. (Don’t refer to it as a “Snapchat,” unless you’re in the mood for a smug shaming.) But if you don’t want to look at a still of someone’s slice of pizza for 20 precious life-seconds, there’s no apparent way to skip forward. (Pro tip: You can reportedly tap the snap to skip to the next one. I have not tried this. I only know because I was told by someone in his early twenties.) Read more…